Africa.Luxury Newsroom
Effective Date: 13 August 2026
Last Updated: 13 August 2026
Africa.Luxury respects your privacy and is committed to protecting the personal information of everyone who visits, accesses, subscribes to, communicates with, or otherwise interacts with the Africa.Luxury Newsroom website and related digital services.
This Privacy Policy explains how Africa.Luxury Newsroom (“Africa.Luxury”, “we”, “us”, or “our”) collects, receives, uses, stores, protects, shares, and otherwise processes personal information when you use our Newsroom, subscribe to our communications, interact with our content, contact us, click links in our communications, or use other services connected with the Newsroom.
The Africa.Luxury Newsroom provides travel news, destination information, accommodation and hospitality content, travel guides, transportation and car rental information, tours and experiences, lifestyle content, promotions, company updates, industry information, and other travel-related editorial and commercial content.
By using the Africa.Luxury Newsroom, you acknowledge that you have read this Privacy Policy and understand the practices described in it.
For privacy-related enquiries, you may contact us at:
Email: experience@news.africa.luxury
Telephone: +233 55 791 4910
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information processed through the Africa.Luxury Newsroom, including information collected when you:
- visit or browse the Newsroom;
- subscribe to our newsletter or mailing list;
- submit your name or email address;
- complete a subscription or contact form;
- communicate with Africa.Luxury;
- respond to an email or newsletter;
- click links contained in our emails;
- interact with travel articles and other Newsroom content;
- participate in surveys, promotions, campaigns, competitions, or similar activities where offered;
- make an enquiry about an Africa.Luxury service through the Newsroom;
- interact with advertisements or promotional content;
- use links from the Newsroom to access Africa.Luxury services;
- interact with our social media links or integrations; or
- otherwise provide information to us through the Newsroom.
This Privacy Policy primarily governs the Africa.Luxury Newsroom. Where you proceed from the Newsroom to a separate Africa.Luxury booking, accommodation, car rental, tour, payment, or other service, additional terms or privacy information may apply to that service.
PART I — INFORMATION WE COLLECT
2. INFORMATION YOU PROVIDE DIRECTLY TO US
Depending on how you interact with the Newsroom, you may provide information including:
2.1 Contact Information
This may include:
- your name;
- email address;
- telephone number;
- country or location where voluntarily supplied; and
- other contact information you choose to provide.
2.2 Newsletter Subscription Information
When you subscribe, we may collect:
- your email address;
- your name, where requested;
- date and time of subscription;
- subscription source;
- consent status;
- subscription preferences;
- topics or categories you select;
- confirmation status;
- unsubscribe status; and
- information necessary to administer your subscription.
2.3 Communications
If you contact Africa.Luxury, we may process:
- the contents of your message;
- your contact details;
- the date and time of communication;
- attachments you voluntarily provide;
- records of our response; and
- information necessary to resolve your request.
Please avoid sending highly sensitive personal information through ordinary Newsroom contact forms or email unless it is genuinely necessary.
3. INFORMATION COLLECTED AUTOMATICALLY
When you access the Newsroom, certain technical information may be collected automatically by our servers, security systems, analytics technologies, cookies, or similar technologies.
This may include:
- Internet Protocol (IP) address;
- browser type;
- browser version;
- device type;
- operating system;
- approximate geographic area derived from an IP address;
- referring website or source;
- pages visited;
- articles viewed;
- links clicked;
- date and time of visits;
- time spent on pages;
- navigation patterns;
- language preferences;
- screen or device characteristics;
- cookie identifiers;
- session information;
- error logs;
- security events; and
- other technical information associated with the operation of the website.
We may use this information to understand how visitors use the Newsroom, improve performance, protect the website against abuse, and determine which content is most useful to our readers.
4. EMAIL ENGAGEMENT INFORMATION
Where permitted by applicable law and supported by our email systems, we may receive information about how subscribers interact with emails sent by Africa.Luxury.
This may include whether:
- an email was successfully delivered;
- delivery failed or bounced;
- an email was opened;
- a link was clicked;
- a recipient unsubscribed;
- an email was marked as spam;
- an email client or device interacted with a message; and
- a particular article, promotion, or destination received engagement.
Some email applications and privacy technologies may prevent or distort email open tracking. Accordingly, engagement information may not always accurately establish whether a particular person actually read an email.
We use email engagement information to improve the relevance, performance, deliverability, and quality of our communications.
5. INFORMATION FROM THIRD PARTIES
We may receive limited information from third parties where appropriate, including:
- analytics providers;
- website hosting providers;
- email delivery providers;
- advertising and marketing service providers;
- social media platforms;
- security and anti-spam services;
- Africa.Luxury’s related digital services; and
- other service providers supporting the operation of the Newsroom.
We will use such information only for legitimate business purposes and in accordance with applicable law.
PART II — HOW WE USE INFORMATION
6. PURPOSES FOR WHICH WE PROCESS PERSONAL INFORMATION
We may process personal information for the following purposes.
6.1 Providing the Newsroom
We use information to:
- operate the website;
- deliver requested pages and content;
- maintain website functionality;
- remember appropriate preferences;
- provide a consistent user experience; and
- improve website accessibility and usability.
6.2 Managing Newsletter Subscriptions
We may use subscriber information to:
- register subscriptions;
- send newsletters;
- send new article notifications;
- distribute travel news;
- deliver destination guides;
- share Africa.Luxury updates;
- communicate new products and services;
- send promotional offers where appropriate;
- maintain subscriber records;
- process unsubscribe requests; and
- manage communication preferences.
6.3 Personalising Content
Where appropriate, we may use information about engagement and preferences to provide content that is more relevant to readers.
For example, engagement with articles concerning Ghana travel, accommodation, tours, car rentals, or particular destinations may help us understand what types of content are most useful to our audience.
6.4 Analytics and Research
We may analyse website usage to understand matters such as:
- popular articles;
- traffic sources;
- audience trends;
- visitor behaviour;
- website performance;
- campaign performance;
- newsletter performance;
- frequently visited destinations or categories; and
- the effectiveness of our content.
Where reasonably possible, we may use aggregated or de-identified information for analytical purposes.
6.5 Website Security
Information may be processed to:
- prevent unauthorised access;
- detect malicious activity;
- identify spam;
- prevent fraudulent submissions;
- investigate security incidents;
- protect our servers;
- maintain logs;
- enforce our Terms of Use; and
- protect Africa.Luxury, our users, and third parties.
6.6 Customer Service
We use information to respond to:
- questions;
- complaints;
- subscription enquiries;
- privacy requests;
- corrections;
- technical problems;
- service enquiries; and
- other communications.
6.7 Marketing
Subject to applicable requirements, Africa.Luxury may use subscriber information to communicate relevant:
- accommodation offers;
- travel packages;
- tours;
- experiences;
- car rental services;
- destination recommendations;
- new services;
- special offers;
- events;
- competitions;
- promotions; and
- Africa.Luxury announcements.
You can unsubscribe from marketing email communications at any time.
6.8 Legal and Regulatory Purposes
We may process information where reasonably necessary to:
- comply with applicable law;
- respond to lawful requests;
- protect legal rights;
- establish, exercise, or defend legal claims;
- investigate suspected wrongdoing;
- comply with regulatory obligations; or
- protect the safety and security of our users, employees, business, or systems.
PART III — BASIS FOR PROCESSING
7. OUR BASIS FOR USING YOUR INFORMATION
Depending on the circumstances and applicable law, we may process personal information based on one or more of the following:
7.1 Consent
Where you voluntarily subscribe to a newsletter, accept optional cookies, or provide consent for a particular activity, we may process your information on the basis of that consent.
Where processing depends upon consent, you may withdraw that consent subject to applicable law.
7.2 Providing a Service You Requested
Some processing may be necessary because you have requested an action from us, such as responding to an enquiry or administering your subscription.
7.3 Legitimate Business Interests
We may process information where necessary for legitimate interests such as:
- maintaining website security;
- improving our services;
- understanding website usage;
- preventing fraud and abuse;
- measuring content performance;
- maintaining accurate subscriber records;
- protecting our business; and
- communicating appropriately with users.
Where we rely on legitimate interests, we seek to balance those interests against the privacy rights and reasonable expectations of individuals.
7.4 Legal Obligations
We may process or retain information when necessary to satisfy an applicable legal or regulatory obligation.
PART IV — NEWSLETTER AND SUBSCRIPTIONS
8. SUBSCRIBING TO AFRICA.LUXURY NEWSROOM
Visitors may voluntarily subscribe to receive communications from Africa.Luxury.
A subscription may include:
- Newsroom articles;
- travel news;
- travel alerts;
- destination features;
- accommodation information;
- tours and experience content;
- car rental information;
- promotions;
- offers;
- Africa.Luxury announcements; and
- other relevant travel and lifestyle communications.
We may maintain records of subscription and consent to ensure that we can properly administer our mailing list.
9. UNSUBSCRIBING
You are not required to remain subscribed.
Where an unsubscribe facility is included in an email, you may use it to stop receiving applicable marketing or newsletter communications.
You may also request removal by contacting:
We will take reasonable steps to process valid unsubscribe requests.
Please note that unsubscribing from promotional communications does not necessarily prevent us from sending non-marketing communications that may be necessary to respond to an enquiry, process a request, provide a requested service, or comply with law.
We may also retain a limited suppression record after an unsubscribe request so that we know not to add the address back to an applicable mailing list inadvertently.
10. NO SALE OF SUBSCRIBER LISTS
Africa.Luxury does not sell its Newsroom subscriber email list as a commercial mailing database.
We may, however, use service providers to process subscriber information on our behalf where necessary to provide email, hosting, analytics, security, and related services.
Such service-provider access does not constitute the sale of our subscriber list.
PART V — COOKIES AND ANALYTICS
11. COOKIES AND SIMILAR TECHNOLOGIES
The Africa.Luxury Newsroom may use cookies and similar technologies.
A cookie is a small amount of information stored on or associated with a user’s browser or device.
Cookies may be used for purposes such as:
- essential website functionality;
- security;
- session management;
- remembering preferences;
- analytics;
- measuring traffic;
- understanding content engagement;
- improving performance; and
- supporting marketing activities where permitted.
Some cookies may be temporary and disappear when a browsing session ends. Others may remain for a defined period.
Where required, visitors may be provided with choices concerning non-essential cookies.
12. MANAGING COOKIES
Most browsers provide settings that allow users to:
- view cookies;
- delete cookies;
- block cookies;
- restrict cookies from particular websites; or
- configure browser privacy preferences.
Blocking certain cookies may affect the operation or functionality of some website features.
For more detailed information regarding our use of cookies, visitors should also refer to the Africa.Luxury Newsroom Cookie Policy where published.
PART VI — SHARING OF INFORMATION
13. WHEN INFORMATION MAY BE SHARED
We do not disclose personal information indiscriminately.
Personal information may be shared with appropriate third parties where necessary for legitimate purposes described in this Privacy Policy.
These may include:
13.1 Hosting and Infrastructure Providers
Providers may process technical information necessary to host, secure, deliver, back up, or maintain the Newsroom.
13.2 Email Service Providers
Email infrastructure providers may process subscriber details for purposes including:
- sending emails;
- handling delivery;
- processing bounces;
- maintaining mailing lists;
- processing unsubscribe instructions;
- combating spam; and
- providing delivery statistics.
13.3 Analytics and Technology Providers
These providers may assist us with website analytics, performance, error monitoring, security, and technical operations.
13.4 Professional Advisers
Information may be disclosed where reasonably necessary to lawyers, accountants, auditors, insurers, consultants, or other professional advisers.
13.5 Government and Regulatory Authorities
We may disclose information where required by applicable law, court order, regulatory requirement, or valid governmental request.
13.6 Business Transactions
If Africa.Luxury or a relevant part of its operations undergoes a restructuring, merger, acquisition, investment, sale, or transfer, information associated with the relevant operation may form part of that transaction subject to applicable legal protections.
14. SERVICE PROVIDERS
Where third parties process personal information on our behalf, we seek to use providers appropriate to the nature of the services being provided.
Service providers may only require access to information necessary to perform their functions.
However, some third-party providers may independently determine aspects of their processing and may maintain their own privacy policies.
PART VII — INTERNATIONAL DATA PROCESSING
15. CROSS-BORDER PROCESSING
The Internet and modern digital services operate internationally.
Some of our hosting, analytics, email, security, cloud, or technology providers may operate infrastructure outside Ghana.
As a result, information may be processed or stored in another country.
Where personal information is transferred internationally, we seek to use appropriate safeguards and service providers and to handle such information consistently with applicable privacy and data protection requirements.
PART VIII — DATA SECURITY
16. HOW WE PROTECT PERSONAL INFORMATION
Africa.Luxury takes reasonable technical and organisational measures designed to protect information against:
- unauthorised access;
- accidental loss;
- misuse;
- alteration;
- destruction;
- unauthorised disclosure; and
- inappropriate processing.
Depending on the system and information concerned, measures may include:
- access restrictions;
- password protection;
- server security;
- encrypted connections;
- security monitoring;
- software updates;
- malware protection;
- backup procedures;
- administrative controls; and
- limiting access to persons with a legitimate operational need.
17. NO SYSTEM IS COMPLETELY SECURE
Despite reasonable precautions, no website, email system, Internet transmission, database, or digital storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
Visitors should also take appropriate precautions when using the Internet, including protecting passwords, securing devices, and being cautious about fraudulent messages purporting to come from Africa.Luxury.
18. DATA BREACHES
If we become aware of a personal data breach, we may investigate the incident and take appropriate steps to:
- contain the incident;
- determine the nature and scope of affected information;
- mitigate potential harm;
- improve security measures; and
- provide notifications where required by applicable law.
PART IX — DATA RETENTION
19. HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, our legitimate operational requirements, dispute resolution, security, or applicable legal obligations.
Retention periods may vary depending on the type of information.
Subscriber information may generally be retained while a person remains subscribed.
If a person unsubscribes, we may retain limited information recording the unsubscribe request to prevent accidental re-subscription and demonstrate that the request was honoured.
Security logs and technical information may be retained for a reasonable period for troubleshooting, security, fraud prevention, and system integrity.
Communications may be retained where necessary to manage enquiries, maintain appropriate business records, resolve disputes, or satisfy legal requirements.
When information is no longer reasonably required, we may delete, anonymise, or otherwise securely dispose of it.
PART X — YOUR PRIVACY RIGHTS
20. ACCESS TO PERSONAL INFORMATION
Subject to applicable law and appropriate identity verification, you may request information concerning personal data Africa.Luxury holds about you.
21. CORRECTION
If information held about you is inaccurate or incomplete, you may request that it be corrected or updated where appropriate.
22. DELETION
You may request deletion of personal information in circumstances where applicable law provides such a right.
Deletion rights are not necessarily absolute. We may need to retain certain information where there is a legal requirement or another lawful reason to do so.
23. WITHDRAWING CONSENT
Where our processing is based on your consent, you may withdraw that consent.
Withdrawal does not necessarily make processing undertaken before the withdrawal unlawful.
24. OBJECTING TO DIRECT MARKETING
You may object to the use of your information for direct email marketing by unsubscribing or contacting us.
25. OTHER APPLICABLE RIGHTS
Depending on applicable law and the circumstances, you may also have rights relating to:
- restriction of processing;
- objection to certain processing;
- information concerning processing activities;
- data portability where applicable; and
- lodging a complaint with an appropriate data protection authority.
To exercise a privacy right, contact:
We may need to verify your identity before fulfilling a request, particularly where disclosure or deletion of personal information is requested.
PART XI — CHILDREN’S PRIVACY
26. CHILDREN
The Africa.Luxury Newsroom is a general travel and hospitality information service and is not specifically directed at young children.
We do not knowingly seek to build marketing profiles of children through the Newsroom.
If a parent or legal guardian believes that a child has provided personal information in circumstances that require parental or guardian consent, the parent or guardian may contact us at:
We will review the matter and take appropriate action where required.
PART XII — ADVERTISING, SPONSORED CONTENT AND AFFILIATE LINKS
27. ADVERTISING
The Newsroom may contain advertising, sponsored placements, promotional banners, or commercial content.
Advertisements may relate to Africa.Luxury services or third-party products and services.
Advertising technologies may use cookies or similar mechanisms where permitted and appropriately disclosed.
28. SPONSORED CONTENT
Some articles or features may be sponsored, promotional, produced in partnership with another organisation, or otherwise commercially supported.
Where appropriate, we may identify sponsored or promotional material so readers can understand its commercial nature.
29. AFFILIATE AND TRACKED LINKS
Some links may contain tracking parameters that allow us or another provider to understand whether users interact with particular offers.
Where Africa.Luxury participates in an affiliate arrangement, we may receive a benefit or commission following an eligible transaction without necessarily increasing the amount paid by the customer.
PART XIII — EXTERNAL WEBSITES
30. THIRD-PARTY LINKS
Newsroom articles may link to:
- airlines;
- hotels;
- tourism organisations;
- government websites;
- booking platforms;
- attractions;
- restaurants;
- event organisers;
- maps;
- social networks;
- transportation providers; and
- other external resources.
Africa.Luxury does not control the privacy practices of independent third-party websites merely because we link to them.
When you leave our website, the privacy policy of the destination website may apply.
We encourage visitors to review the privacy practices of third parties before providing personal information.
PART XIV — SOCIAL MEDIA
31. SOCIAL MEDIA INTERACTIONS
The Newsroom may provide links to, embeds from, or sharing features associated with social media platforms.
When you interact with a social media service, the relevant platform may receive information about your interaction in accordance with its own terms and privacy practices.
Africa.Luxury does not control independent processing performed by those platforms.
PART XV — BOOKINGS AND COMMERCIAL ENQUIRIES
32. MOVING FROM NEWS CONTENT TO AFRICA.LUXURY SERVICES
Newsroom articles may provide links or calls to action relating to:
- accommodation;
- apartments;
- car rental;
- airport transportation;
- tours;
- experiences;
- events;
- travel packages; and
- other Africa.Luxury services.
If you proceed to make a booking or submit a commercial enquiry, additional information may be required to fulfil that service.
The handling of information required for a booking may be governed by additional Africa.Luxury policies, terms, booking conditions, or notices presented in connection with that service.
PART XVI — SENSITIVE PERSONAL INFORMATION
33. PLEASE DO NOT SEND UNNECESSARY SENSITIVE INFORMATION
The Newsroom’s newsletter and general contact facilities are not intended for collecting highly sensitive documents or information.
Unless specifically requested through an appropriate and secure Africa.Luxury process, please do not submit items such as:
- passport copies;
- national identification cards;
- payment card details;
- banking credentials;
- account passwords;
- medical records; or
- other highly sensitive personal documentation
through a general Newsroom subscription form.
If information of this nature is necessary for another Africa.Luxury service, you should provide it only through the authorised process designated for that service.
PART XVII — AUTOMATED SYSTEMS AND ARTIFICIAL INTELLIGENCE
34. TECHNOLOGY-ASSISTED PROCESSING
Africa.Luxury may use automated technologies and artificial intelligence tools to assist with appropriate activities such as:
- content analysis;
- content recommendations;
- website administration;
- spam detection;
- analytics;
- customer service support;
- editorial assistance;
- categorisation; and
- improving digital services.
Where we use such tools, we seek to do so responsibly and consistently with applicable privacy obligations.
We do not intentionally provide highly sensitive subscriber information to general-purpose artificial intelligence systems merely for experimentation.
PART XVIII — ACCURACY OF YOUR INFORMATION
35. KEEPING INFORMATION ACCURATE
You are encouraged to provide accurate information when subscribing or contacting us.
If your information changes, you may contact Africa.Luxury to request an appropriate correction.
Africa.Luxury is not responsible for errors resulting solely from incorrect information voluntarily supplied by a user.
PART XIX — SPAM AND ABUSE
36. PROTECTION OF OUR SUBSCRIPTION SYSTEM
We may use technical measures to detect or prevent:
- fake subscriptions;
- automated bots;
- malicious submissions;
- spam;
- email abuse;
- excessive requests;
- attempts to compromise our systems; and
- other improper activity.
Information associated with suspected abuse may be retained where reasonably necessary for security and investigation purposes.
PART XX — CHANGES TO THIS PRIVACY POLICY
37. POLICY UPDATES
We may amend this Privacy Policy from time to time to reflect:
- changes in our services;
- new Newsroom features;
- changes in technology;
- changes in our information practices;
- regulatory developments;
- security requirements; or
- changes in applicable law.
When this Privacy Policy is updated, the revised version may be published on the Newsroom with a new “Last Updated” date.
Where a change materially affects how we process information and additional notification or consent is legally required, we will take appropriate steps.
Visitors and subscribers are encouraged to review this Privacy Policy periodically.
PART XXI — GHANA DATA PROTECTION
38. DATA PROTECTION IN GHANA
Africa.Luxury recognises the importance of protecting personal information and intends to handle personal data consistently with applicable data protection requirements in Ghana, including the principles reflected in Ghana’s Data Protection Act, 2012 (Act 843), where applicable to our processing activities.
Our approach to personal information is guided by principles including:
- accountability;
- lawfulness of processing;
- specification of purpose;
- compatibility of further processing;
- quality of information;
- openness;
- data security safeguards; and
- participation of the individual.
Nothing in this Privacy Policy is intended to remove or restrict a right that an individual has under applicable data protection law.
PART XXII — YOUR RESPONSIBILITIES
39. RESPONSIBLE USE OF THE NEWSROOM
When interacting with Africa.Luxury, users should:
- provide accurate information;
- avoid impersonating another person;
- avoid submitting another person’s personal information without authority;
- keep devices and email accounts secure;
- avoid responding to suspicious messages;
- verify unusual requests purporting to come from Africa.Luxury; and
- notify us where they reasonably believe their information has been compromised in connection with our services.
PART XXIII — CONTACTING AFRICA.LUXURY
40. PRIVACY QUESTIONS, REQUESTS AND COMPLAINTS
If you:
- have a question about this Privacy Policy;
- want to access your personal information;
- want information corrected;
- wish to request deletion;
- wish to withdraw consent;
- want to unsubscribe;
- believe you received an email in error;
- have concerns about how your information has been handled;
- suspect misuse of your personal information; or
- wish to make another privacy-related request,
please contact the Africa.Luxury Newsroom using the following details:
Email: experience@news.africa.luxury
Telephone: +233 55 791 4910
Please provide enough information for us to understand and respond to your request. For security reasons, we may request reasonable evidence necessary to verify that the request concerns your own personal information.
PART XXIV — FINAL PRIVACY COMMITMENT
41. OUR COMMITMENT
Africa.Luxury believes that building a trusted travel and hospitality platform requires responsible treatment of personal information.
Our objective is to collect only information that serves a legitimate purpose, use it responsibly, protect it appropriately, and provide users with meaningful choices concerning their personal information and communications.
Subscription to the Africa.Luxury Newsroom is voluntary. Subscribers remain free to withdraw from marketing communications, and we will continue working to ensure that our use of personal information reflects appropriate standards of privacy, security, transparency, and responsible digital practice.
For any question concerning privacy or your information, contact:
Africa.Luxury Newsroom
Email: experience@news.africa.luxury
Telephone: +233 55 791 4910
Effective Date: 13 August 2026
Last Updated: 13 August 2026
© 2026 Africa.Luxury. All rights reserved.